Website Privacy Policy

Magnolia Smiles Family Dentistry · yourmagnoliasmile.com

Effective date: November 12, 2026

Magnolia Smiles Family Dentistry (Magnolia Smiles, we, us, our) operates dental offices in Waynesboro, Wiggins, Purvis and Magee, Mississippi, and the website at yourmagnoliasmile.com. This Policy explains what information we collect through the website, how we use and share it, and the choices you have. It applies to that website and to any other website or online page we operate that links to this Policy.

1. Patient health information is covered by a separate notice

This Policy covers information collected through the website. It does not cover the health information we create or receive when we care for you as a patient. That information is protected by the federal HIPAA rules and is described in our Notice of Privacy Practices. If information you send through the website becomes part of your patient record, we handle it under that Notice. If this Policy and the Notice ever differ about patient health information, the Notice controls.

2. Information we collect

Information you give us. The website itself has no contact or booking forms. We collect what you provide when you call, email or text us, when you complete new-patient forms through the link on our website, and when you send us a resume or ask about a job. This usually includes your name, phone number, email address, mailing address, date of birth, the office you prefer, the reason for your message and your dental insurance details. For job applicants it includes your resume and work history.

Information collected automatically. When you visit, we and our service providers collect your IP address and the general location it suggests, your device, browser and operating system, the site that referred you, the pages you view, the links and buttons you use (including tap-to-call), and the dates and times of your visits. This is collected with the cookies, pixels and similar technologies described in section 4.

Information from other sources. We receive information from review platforms such as Google when you post a public review of us, from social networks when you interact with our pages, and from analytics and advertising providers.

Please keep sensitive details out of email. Ordinary email is not secure. Do not email medical history, Social Security numbers or payment-card numbers. Use the new-patient forms link on your office's page, or call your office.

3. How we use information

We use the information we collect to:

  • answer your questions and requests, and schedule, confirm and follow up on appointments;

  • operate, maintain, secure and improve the website;

  • understand how visitors find and use the website;

  • send reminders and practice updates you have asked for or agreed to receive;

  • measure and improve our advertising;

  • review job applications;

  • detect and prevent fraud, abuse and security incidents; and

  • comply with the law and protect our legal rights.

4. Cookies, analytics and advertising technologies

Cookies are small files stored on your device. Pixels and scripts are small pieces of code that load when you view a page. The website currently uses:

  • Squarespace hosts the website, remembers basic settings and counts visits.

  • Google Analytics 4, from Google, measures how visitors find and use the site.

  • Meta Pixel, from Meta (Facebook and Instagram), measures visits that come from our ads and helps show our ads to people who may be interested.

  • ProveSource shows pop-up notices of recent public reviews.

  • Ghost Plugins loads display features used on the site.

These providers receive information such as your IP address, device and browser details and the pages you view. They may combine it with other information they hold and use it under their own privacy policies.

Your choices:

  • Set your browser to block or delete cookies. Some features may not work as well.

  • Install Google's Analytics opt-out browser add-on.

  • Change the ad settings in your Facebook, Instagram and Google accounts.

  • Opt out of interest-based ads from participating companies at aboutads.info/choices.

Browsers offer a Do Not Track setting, but there is no agreed standard for it, so the website does not currently respond to Do Not Track signals.

5. How we share information

We share information collected through the website with:

  • Service providers that host the website and help us with forms, email, phone and text messaging, scheduling, reviews, IT and security.

  • Analytics and advertising providers, as described in section 4.

  • Our own offices and professional advisers, such as attorneys, accountants and insurers.

  • Government agencies, courts and others when a law, court order or subpoena requires it, or when it is needed to protect the rights, property or safety of our patients, our staff, the public or the practice.

  • A successor, if the practice or one of its offices is sold, merged or reorganized. Patient records in any such transfer stay protected by HIPAA.

  • Anyone else when you ask us to or agree.

We do not sell your personal information for money. We do not share mobile phone numbers or text-messaging consent with third parties or affiliates for their marketing purposes.

6. Text messages and phone calls

If you give us your mobile number, we may call or text you about your care, for example to confirm, remind you of or reschedule an appointment. If you separately opt in, we may also text you practice news and offers. Agreeing to marketing texts is not a condition of receiving care.

  • Message frequency varies.

  • Message and data rates may apply.

  • Reply STOP to any text to stop receiving texts from that number. Reply HELP for help, or call your office.

  • Mobile carriers are not liable for delayed or undelivered messages.

  • Text messages are not encrypted, so we keep the details in them to a minimum.

7. Email

If you email us, we use your address to reply. If we send you practice news by email, every message will include an unsubscribe link. Ordinary email is not secure.

8. Reviews, testimonials and social media

Reviews you post on Google, Facebook or other platforms are public and governed by those platforms' policies. We may display public reviews on our website. Comments you post on our social media pages are public too, so please do not include health information. We ask for written permission before we publish a patient's photo or testimonial.

9. Links and third-party services

The website links to or displays services we do not control:

  • New-patient forms. The forms link on each office page opens an online-forms service run for us by Practice by Numbers. What you enter there goes to our offices, becomes part of your patient record and is covered by our Notice of Privacy Practices.

  • Financing. CareCredit, Cherry and Sunbit take applications on their own pages. The Sunbit application appears in a frame on our website, but what you type in it goes directly to Sunbit. Each company decides whether to approve you and handles your information under its own privacy policy.

  • Maps and social networks. Google Maps and Facebook collect information under their own policies when you follow our links to them.

We are not responsible for the privacy practices of these services. If we add online scheduling or payment, it will run through an outside service that collects your information directly, and payment-card numbers will not be stored on our website.

10. Children's privacy

The website is meant for adults, including parents and guardians arranging care for their children. It is not directed to children under 13, and we do not knowingly collect personal information online from a child under 13 without a parent's consent. If you believe a child has sent us information through the website, contact us and we will delete it.

11. Security

We use reasonable administrative, technical and physical safeguards to protect the information we collect. No website or internet transmission is completely secure, so we cannot guarantee absolute security. If a security incident affects your personal information, we will notify you as the law requires.

12. How long we keep information

We keep website information for as long as we need it for the purposes in this Policy or as the law requires. Information that becomes part of a patient record is kept for the period that dental-record laws require.

13. Your choices and rights

  • Access, correction and deletion. You may ask what personal information we have collected about you through the website and ask us to correct or delete it. We may need to verify your identity, and we must keep information the law requires us to keep, such as patient records.

  • Marketing. You can opt out of marketing emails and texts at any time by using the unsubscribe link, replying STOP, or contacting us.

  • Cookies and ads. See section 4.

  • Patient records. Your rights to your dental records are described in our Notice of Privacy Practices.

  • State privacy rights. Some states give their residents additional privacy rights. If you live in one of those states and its law applies to us, we will honor those rights. California residents may ask us once a year about personal information we have shared with third parties for their own direct marketing. Nevada residents may ask us not to sell their personal information, and we do not sell it.

To make a request, contact us using the details in section 18. We will respond within a reasonable time and by any deadline the law sets.

14. Not for emergencies or medical advice

The website offers general information about dental care and our practice. It is not dental or medical advice, and using the website or sending us a message does not make you our patient. Do not use email, online forms or social media for an urgent problem. Call your office, and for a life-threatening emergency call 911.

15. Accessibility

We want everyone to be able to use the website. Our Accessibility Statement explains what we are doing and how to get help. If you need this Policy in another format, call any office.

16. Changes to this Policy

We may update this Policy. We will post the new version here with a new effective date, and we will post a notice on the website if the changes are significant.

17. Governing law

This Policy is governed by the laws of the State of Mississippi and applicable federal law. Your use of the website is also subject to our Website Terms of Use.

18. Contact us

Privacy Officer

Magnolia Smiles, 806 Mississippi Drive, Waynesboro, MS 39367

Phone: (601) 735-5086 · Email: waynesboro@yourmagnoliasmile.com